A robust set of features.
With performance and reliability that's second to none, Shift4 Dine is designed for demanding restaurant environments — and every piece of hardware comes with a lifetime warranty.
Nine integrated capabilities. One platform.
Online Ordering
Stay in control of your profits and stop paying third-party fees.
Take control of your digital sales channel without surrendering 20-30% of every order to a delivery marketplace. Direct online ordering means orders flow into the same Shift4 Dine system that runs your dining room — same menu, same modifiers, same kitchen flow, same reporting.
Keep your customer relationships, keep your data, and keep more of every dollar.
What's included:
- Direct ordering integrated to your POS
- No third-party marketplace fees
- One menu — synced everywhere automatically
- Real-time order routing to the kitchen
- Customer data stays with you
Reservations & Waitlist
Manage your reservations and waitlist right from the point of sale system.
No separate reservation platform to subscribe to. No waitlist app to train staff on. Reservations and waitlist management live inside Shift4 Dine — same login, same hardware, same workflow your team already knows.
Hosts run the floor from one screen. Walk-ins get added to the waitlist with a tap. Reservations show up where the team can see them — at the host stand, at the bar, on the manager's tablet.
What's included:
- Reservations and waitlist in one system
- Online booking integration
- Waitlist with SMS notifications
- Customizable floor plan
- No separate subscription fees
Reporting & Analytics
POS reports and analytics put actionable insights at your fingertips.
Take the guesswork out of business decisions and boost your bottom line. Sales reports, labor cost percentages, item-level profitability, hourly trends — the data you need to run a tighter operation, available in real time on your phone, tablet, or back-office computer.
And because every part of your business runs through one platform — POS, online orders, reservations, payroll — your reporting is unified instead of disjointed across half a dozen vendors.
What's included:
- Real-time sales and labor reports
- Item-level performance analytics
- Multi-location roll-up reporting
- Mobile access from anywhere
- Export to your accounting tools
Mobile Ordering
Boost efficiency and elevate the customer experience with mobile ordering and payment technology.
Mobile ordering means servers take orders tableside on a handheld instead of running back and forth to a stationary terminal. Orders fire to the kitchen the moment they're entered. Payments happen at the table — no more waiting for a check, signing, or running a card to the host stand.
Faster turn times, fewer order errors, happier guests, better tips. Everyone wins.
What's included:
- Tableside ordering on handheld devices
- Pay-at-the-table with EMV chip and contactless
- Built-in tipping prompts
- Receipt by email or text
- Faster table turns, higher checks
Loyalty & Marketing
Engage your current customers and bring in new ones with powerful marketing and loyalty features.
Turn first-time guests into regulars and regulars into advocates. Loyalty points, rewards programs, automated email campaigns, social media tools — all native to the same platform that runs your POS.
That integration matters: your loyalty program knows what each guest actually orders, and your marketing campaigns are based on real spending patterns instead of guesses. Right offer, right guest, right time.
What's included:
- Loyalty points and rewards program
- Email and SMS marketing campaigns
- Social media management tools
- Guest segmentation and targeting
- Order-based personalization
Labor Management
Make every shift run like clockwork and optimize your workforce with labor management tools.
Labor is your largest controllable cost. Shift4 Dine's labor tools tie scheduling, time and attendance, and payroll prep directly to your POS sales data — so you can see labor cost as a percentage of sales in real time, not three weeks after the period closes.
Schedule smarter, catch overtime before it happens, and make staffing decisions based on actual demand patterns from your own sales history.
What's included:
- Employee scheduling tools
- Time and attendance tracking
- Real-time labor cost reporting
- Overtime alerts and controls
- Payroll integration
QR Ordering & Payment
Take orders and accept payments at the table with QR code technology.
Scan, order, pay. Guests scan a QR code at their table, browse your menu on their own phone, place orders, and pay — all without flagging down a server. Perfect for high-volume bars, fast-casual concepts, or any operation where speed-to-table matters more than full-service formality.
And because it's integrated to Shift4 Dine, every QR order routes to the right kitchen station, hits the right reports, and earns the right loyalty points.
What's included:
- Custom QR codes per table or location
- Mobile-optimized digital menu
- Guest-initiated ordering and payment
- Direct integration to POS and KDS
- Loyalty points on every QR order
Website Builder
Easily create a website for your restaurant with AI to quickly establish your online presence.
If your restaurant doesn't have a website — or has one that's a decade out of date — Shift4 Dine's Website Builder gets you online fast with AI-assisted setup. Menus pull directly from your POS, so when you 86 an item or change a price, your website updates automatically.
One source of truth for your menu means your hostess never has to apologize for a website that says you serve something you don't.
What's included:
- AI-assisted website creation
- Auto-syncing menu from POS
- Mobile-responsive design
- Online ordering integration
- No separate hosting fees
Third-Party Integrations
We play well with others to take your operations to the next level.
An all-in-one platform doesn't mean a closed platform. Shift4 Dine integrates with the third-party tools you already use — accounting software, delivery marketplaces, gift card programs, payroll providers, inventory tools, and more.
Connect what you need. Skip what you don't. The Marketplace has the apps that fit how your restaurant actually runs.
What's included:
- Accounting software integrations
- Delivery marketplace connections
- Gift card and loyalty platforms
- Payroll and HR tools
- Inventory management apps
See these features in your restaurant.
Schedule a demo and we'll walk through which features matter most for your specific operation. Different restaurants prioritize different tools — we'll help you sort the must-haves from the nice-to-haves.